Mackay Nursing Services was founded on the principle that every individual deserves the highest standard of care, delivered with compassion and respect.

Our mission is to provide holistic, client-centred nursing services that enhance the quality of life for those we serve in the Mackay region.

We believe in treating each client as a whole person, considering not just their physical needs, but also their mental, social, and cultural wellbeing.

Guided by our core values—Holistic Care, Respect, Transparency, Empathy, and Innovation—we strive to make a positive impact in our clients’ lives, helping them achieve their health goals and live life to the fullest.

Holistic Care: We look at the whole person, considering all aspects of their health and wellbeing to provide care that is truly comprehensive and personalised.

Respect: Every client is treated with the utmost respect and dignity. We listen to your needs and involve you in every step of your care plan, ensuring that your goals and preferences are prioritised.

Transparency: We believe in open and honest communication. From the cost of services to the expected outcomes, we ensure that you are fully informed and confident in the care you receive.

Empathy: We put ourselves in your shoes, striving to understand your experiences and providing support that is compassionate and responsive to your needs.

Innovation: We stay up-to-date with the latest best practices in nursing care, continually improving our services through ongoing education and training to deliver the best possible outcomes for our clients.

Anna Tideman, the driving force behind Mackay Nursing Services, brings over 19 years of nursing experience to her role as manager.

A Mackay local, Anna completed her schooling at Emmanuel/Holy Spirit College and St Patrick’s College before embarking on a career in nursing that has taken her across Australia.

Throughout her career, Anna has worked in various settings, including hospitals, community nursing and specialised care environments such as Immigration Detention Centres, Post Acute Care and Hospital in the Home programs.

Anna holds a Bachelor of Nursing, Post Graduate Certificate in Women’s Health and is a certified Nurse Immuniser.

In addition to this, Anna has completed training and education in continence management, wound care, medication and diabetes management.

Her extensive experience and dedication to continuous learning have equipped her with the skills and knowledge to provide exceptional care to her clients.

Beyond her professional achievements, Anna is a devoted mother of two and enjoys spending her free time at the beach, watching movies and connecting with nature.

Her approach to nursing is deeply personal and holistic; she believes in listening to her clients, understanding their needs and providing the kind of care she would wish for her own family.

Anna’s empathy and commitment to goal-centred care ensure that every client receives personalised attention and the highest standard of service.